Terms and Conditions


These Terms and Conditions of Use (the “Terms of Use”) apply to the Strontium web site located at www.strontium.biz, and all associated sites linked to www.strontium.biz by Strontium, its subsidiaries and affiliates, including Strontium sites around the world (collectively, the “Site”). The Site is the property of Strontium (“Strontium”). BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

Strontium reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, Strontium grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.


For information on our Warranty support, please click here

If your Strontium product is having problem, you can either contact our Local Sales office in your country as mentioned here or you can contact our Authorized Distributors in your region as mentioned here



Strontium receives and stores information you provide to us in the course of buying product from our site, registering your product and checking warranty. We use this information to respond to your requests, and to communicate with you. We work to protect the security of your credit card and other information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We employ other companies and individuals to perform functions on our behalf, for example: fulfilling orders, delivering packages, sending postal mail and e-mail, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. We will NEVER sell or otherwise make available the information you give us to any other organization or entity.


When you visit the site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


All content included on this site, such as text, graphics, logos, button icons, images, and software, is the property of Strontium and protected by Singapore and international copyright laws.


All marks as indicated on our site are registered trademarks of Strontium in Singapore and other countries. All graphics, logos, page headers, button icons, scripts, and service names in site are trademarks or trade dress of Strontium.


Strontium grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, without our express written consent. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.


While we ordinarily take all reasonable precautions to ensure the safety and integrity of downloads on our website, all software and other materials downloaded from site is entirely at your own discretion and risk. You are solely responsible for any damage to your computer system or loss of data that results from any such downloading. We assume no liability whatsoever for any viruses, Trojan horses, malicious adware, spyware, or other potentially harmful components arising out of or in connection with any download from Strontium website.


In no event shall Strontium, its officers, directors, employees, partners or suppliers be liable for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, arising out of or in connection with your use of or access to site and its services or downloadable materials.

Some products sold on site are not certified nor licensed to be used or sold in certain jurisdictions and are meant for markets other than such jurisdictions. Strontium accepts no responsibility for the use of such products in such jurisdictions without certification or approvals and accordingly, you agree that disputes over the sale or use of such products shall not be subject to the governing law of such jurisdictions. Strontium shall not be liable to you for any damages in any manner whatsoever arising from your use of a product which is not certified or licensed to be used or sold in your jurisdiction or the jurisdiction which you have brought, delivered or imported into.


Certain features or services offered on or through the Site may require you to open an account (including setting up a Strontium username and password). You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including your password, and for any and all activity that occurs under your account as a result of you failing to keep this information secure and confidential. You agree to notify Strontium immediately of any unauthorized use of your account or password, or any other breach of security. You may be held liable for losses incurred by Strontium or any other user of or visitor to the Site due to someone else using your Strontium username, password or account as a result of your failing to keep your account information secure and confidential.

You may not use anyone else’s Strontium username, password or account at any time without the express permission and consent of the holder of that Strontium username, password or account. Strontium cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.


All items purchased from www.strontium.biz are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.


Strontium attempts to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by site is not as described, your sole remedy is to return it in unused condition.


By visiting this site, you agree that the laws of Singapore, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Strontium


Any dispute relating in any way to your visit to this site or to products you purchase through this site shall be submitted to confidential arbitration in Singapore, except that, to the extent you have in any manner violated or threatened to violate Strontium’s intellectual property rights, Strontium may seek injunctive or other appropriate relief in any state or federal court, and you consent to exclusive jurisdiction and venue in such courts.

The buyer has to arrange clearance of the goods from customs at his/her sole risk and responsibility. The entire clearing expenses viz; custom duties, clearing charges, demurrage, Octroi, etc. will have to be borne by the buyer and paid directly to the customs and/or clearing and forwarding agents.
Your order may be reviewed by Strontium to ensure the order is accurate, the credit card is valid and that you are authorized to use this payment method. An administrative charge of USD50.00* will be deducted for any cancellation / refund of orders made through www.strontium.biz, once the order is successfully submitted. There is strictly no cash refund for orders, once the order is processed
All orders require both billing and shipping address verification prior to being sent to the warehouse for fulfillment. Your "Ship To" address must be listed with you credit card company. If your "Ship To" address is different than your "Bill To" address, then please contact your credit card bank to add your shipping address to their files as an Alternate Shipping Address.
Buyer's receipt of order confirmation does not signify Seller's acceptance of Buyer's order, nor does it constitute confirmation of Seller's offer to sell. Seller reserves the right at any time after receipt of Buyer's order to accept or decline Buyer's order for any reason. Seller reserves the right at any time after receipt of Buyer's order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over USD2,000.00 must obtain pre-approval with an acceptable method of payment, as established by Seller's credit and fraud protection department. Seller may require additional verifications or information before accepting any order.
There is no Insurance covereage for the items purchased through our website www.strontium.biz
Items will be available for self-pickup on the next working day, after the order is made, Monday – Friday 10 am – 6pm (excluding public holidays). There will be no pickup on Saturdays, Sundays and Public Holidays. For urgent pickup, please contact our office at 68487975 for advice. Please present the website invoice and IC copy for collection
If delivery address of any USB or iDrive order is a Singapore address, the order will be rejected and money will be transferred back after deducting bank and administration fees.
Our office and warehouse will be closed over the weekend and on Singapore public holidays. There wont be any order processing of website orders over the weekend and Singapore public holidays. Orders will be processed on the next Working day
*or equivalent amount